Why Reset Bluetooth Headphones?

A reset clears all paired devices and returns the headphones to factory settings. Useful when: the headphones will not connect to a device they previously worked with, they are connecting to the wrong device, audio quality has degraded, or controls are behaving unexpectedly.

General Reset Method (Works on Most Brands)

  1. 1

    Put the headphones in pairing mode or power on

    Turn the headphones on normally. If they have a dedicated pairing button, you may need to activate pairing mode first (check the manual).

  2. 2

    Hold the reset combination for 10 seconds

    Common combinations by brand: Sony WH/WF: hold the power button for 7 seconds until you hear a beep or see LED flash. Bose: hold power button 10 seconds. Samsung Galaxy Buds: hold both touchpads simultaneously for 10 seconds. Apple AirPods: hold the button on the case for 15 seconds until the LED flashes amber then white. Jabra: hold right earbud button for 10 seconds. JBL: hold power and volume up together for 10 seconds. If none work, search “[your headphone model] factory reset.”

  3. 3

    Delete from your device’s Bluetooth list

    On your phone or computer, go to Bluetooth settings. Find the headphones in the paired devices list. Tap “Forget” or “Unpair”. This removes the old pairing data from the device side as well.

  4. 4

    Re-pair from scratch

    Put the headphones into pairing mode (usually holding the power button until the LED flashes rapidly). Select them from the Bluetooth list on your device and pair. Connection should now be fresh and stable.

If problems persist after resetCheck that your device’s Bluetooth firmware and the headphone firmware are both up to date (many headphone apps offer firmware updates). Also try forgetting and re-pairing on a different device to determine whether the issue is with the headphones or the original device.

Frequently Asked Questions

Yes — a factory reset clears all paired devices from the headphones. After resetting, you need to re-pair them with every device you want to use. This is usually quick (under a minute per device) and is why a full reset is the most reliable fix for persistent pairing issues.
Try these before resetting: ensure volume is up on both the headphones and the connected device, check the audio output is set to the headphones (not the device’s speaker) in sound settings, disconnect and reconnect Bluetooth. If still no audio, forget and re-pair. A full reset is a last resort but often resolves firmware glitches that cause silent connections.